Thank you for choosing Herboroots for your wellness needs. We are committed to delivering your orders with care, speed, and transparency. Please read our shipping policy carefully to understand how we process and ship your orders.

Shipping Coverage
Currently, we ship only within India. We do not offer international shipping at this time.

Processing Time
All orders are typically processed and prepared for dispatch within 1–2 business days from the time the order is placed. Our team ensures each product is carefully packed and ready for delivery.

Shipping Time
Once your order is dispatched, delivery typically takes 3–7 working days, depending on your location and the courier network. An estimated delivery date will be displayed at checkout based on your pincode.

Please note that these timelines are approximate. While we aim to deliver your order on time, delays may occasionally occur due to factors beyond our control, such as weather conditions, courier backlogs, or local disruptions.

Shipping & COD Charges
We offer free shipping on all orders, whether prepaid or Cash on Delivery (COD). There are no shipping charges applied at any stage of the checkout process.

However, for COD orders, a separate COD service fee is charged. This fee is not a shipping charge, but a processing and handling cost levied by courier partners for collecting payment at the time of delivery.

Tracking Information
Once your order has been shipped, you will receive a confirmation message with a tracking number. You can use this number to track your package and stay updated on its delivery status.

Please note that tracking details may take up to 24 hours to become active after dispatch. In some cases, updates might be delayed due to factors beyond our control such as technical issues, weather conditions, or logistical disruptions.

Order Modification
If you need to make any changes to your shipping address or order details after placing your order, please contact our customer care team as soon as possible. We will do our best to assist you, but please note that changes may not be possible once your order has been shipped.

Delays and Exceptions
While we make every effort to ensure timely delivery, occasional delays may happen due to external factors like strikes, natural calamities, or unforeseen service interruptions. We appreciate your understanding and patience in such situations.

Contact Information
We're here to help:
Phone/WhatsApp: +91-9877891306
Email: info@herboroots.com